Privacy Policy

Designed By Woulfe Privacy Policy

Last updated: 18th March 2020

Designed By Woulfe respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

 

PURPOSE OF THIS PRIVACY POLICY

This privacy policy provides you with information on how Designed By Woulfe collects and processes your personal data through your use of this website, including any data you may provide through this website when you sign up to our newsletter.

It is important that you read this privacy policy together with any other privacy policy or notice we may provide on specific occasions when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data.

Designed by Woulfe Ltd is the controller and responsible for your personal data (collectively referred to as Designed by Woulfe, "we", "us" or "our" in this privacy policy). If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us via the Contact Us section of our website.

You have the right to make a complaint at any time to the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.

 

THE DATA WE COLLECT ABOUT YOU

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of personal data about you including identity data such as name or username, contact data including billing address, delivery address, email address and telephone numbers, financial data including bank account and payment card details, and information relating to your interests, preferences, feedback and survey responses.

We may also collect certain technical data including internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.

 

HOW WE USE YOUR PERSONAL DATA

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

Where we have obtained your consent to use your data or we need to use your personal data to perform the contract we are about to enter into or have entered into with you.

Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.

Where we need to comply with a legal obligation

We have set out below, in a table format, a description of all the ways we plan to use your personal data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

We process your identify, contact and billing information to process and deliver your orders, manage payments and collect and recover money owed to use. We use your information to manage our relationship with you which will include making suggestions and recommendations to you about goods or services that may be of interest to you, to use data analytics to improve our website, products/services, marketing, customer relationships and experience, notifying you about changes to our terms or privacy policy, asking you to leave a provide feedback on our services, to administer and protect our business and this website and to measure or understand the effectiveness of our marketing communications we send to you.

 

MARKETING

We strive to provide you with choices regarding certain personal data uses, particularly around marketing and advertising. You will receive marketing communications from us if you have requested information from us or purchased services from us and you have not opted out of receiving that marketing.

You can ask us to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you OR by contacting us at any time.

 

COOKIES

We use third party services including Google Analytics to measure visits to our website, and understand how visitors engage with our site. If you don’t want Analytics to be used in your browser, you can install the Google Analytics browser add-on. Learn more about Google Analytics and privacy.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

 

DISCLOSURES OF YOUR PERSONAL DATA

We may share your personal data with the parties set out below for the purposes set out above, including third parties from whom you are interested in purchasing goods or services or have purchased goods or services.  We may also share your data with companies who provide services to us including consultants and legal advisors.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law. 

 

INTERNATIONAL TRANSFERS

Many partners with whom we work are based outside the EEA so their processing of your personal data will involve a transfer of data outside the EEA.

We only transfer your personal data out of the EEA where necessary to provide you with services and when doing so we ensure an appropriate degree of protection is afforded to it where required by applicable law. Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EEA.

 

HOW LONG WILL YOU USE MY PERSONAL DATA FOR?

We will only retain your personal data for as long as reasonably necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.

To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements

By law we have to keep basic information about our customers (including contact, identity, financial and transaction data) for six years after they cease being customers for tax purposes. In some circumstances you can ask us to delete your data: see your legal rights below for further information.

In some circumstances we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.

 

THIRD-PARTY LINKS

This website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.

 

YOUR LEGAL RIGHTS

Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to request access to your personal data, request correction or erasure of your personal data, or object to processing of your personal data.

If you wish to exercise any of the rights set out above, please contact us using the contact details mentioned above. 

 

CHANGES TO THE PRIVACY POLICY

We keep our privacy policy under regular review. This version was last updated on 18th March 2020. Historic version can be obtained by contacting us.

It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.